Software Engineering / Software Measurement and Process Models
2,000 words
Software Measurement, Goal–Question–Metric Analysis and Process Model Evaluation for DETO
This Measures and Models in Software Engineering coursework uses the Doolan Executive Taxi Service Online (DETO) case study to assess the application of software measurement techniques, Goal–Question–Metric analysis and software process modelling. The assignment requires students to connect quantitative software-engineering measures with practical organisational objectives and to critically evaluate suitable development-process approaches for a safety- and reliability-sensitive software system. 7COM1024_MMSE_ Def_CW_Brief 202… Task 1 focuses on software measurement using Unadjusted Function Points. Students analyse part of the DETO web-based email attachment system and identify relevant functional elements, including user inputs, reports to users, prompts and responses, interfaces to external systems or files, and internal logical files. Appropriate weights must then be selected to calculate the unadjusted functional-point value. 7COM1024_MMSE_ Def_CW_Brief 202… Task 2 requires application of the Goal–Question–Metric (GQM) approach to evaluate the effectiveness of the DETO website. Students identify the object under measurement and define the purpose, quality focus, viewpoint and context. They then develop two measurable organisational goals, formulate relevant questions for each goal and identify metrics that could be collected to evaluate website performance and support the company's priority of attracting new customers. 7COM1024_MMSE_ Def_CW_Brief 202… Task 3 moves from software measurement to software process models. DETO is considering a sophisticated on-board navigation system for its next generation of vehicles, where fast development, high quality, reliability and integration with the existing website are strategically important. Students select two software process models and critically evaluate their suitability for the project. The discussion should compare their distinguishing characteristics against alternative approaches, identify development challenges, evaluate project risks and pitfalls, and propose appropriate risk-mitigation strategies. 7COM1024_MMSE_ Def_CW_Brief 202… The main discussion for Task 3 is limited to 2,000 words ±10% and must use the Harvard referencing system, with at least 10 sources expected. The brief specifically requires original prose and prohibits bullet points, lecture materials and diagrams for this section. 7COM1024_MMSE_ Def_CW_Brief 202… Overall, the assessment integrates functional software measurement, GQM-based metrics, process-model evaluation, software quality, reliability, systems integration and project risk management within a realistic software-engineering business scenario.
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Operations Management / Business Simulation / Process Improvement
3,500 words
Operations and Simulation Analysis: Sam’s Sandwich Shop
This operations-management portfolio uses the Sam’s Sandwich Shop case study to examine service-process performance, simulation modelling, resource planning and operational improvement within a busy takeaway food environment. The case concerns a small sandwich outlet located in the departure lounge of Heathrow Airport Terminal 5, where rising terminal capacity is expected to increase customer demand over a five-month period. Students investigate how the store’s current sandwich assembly and service process performs under this growing demand and identify opportunities for operational improvement. MGT4924 Assignment instructions… The assessment consists of three related tasks. Task 1 – Arena Simulation Model requires students to develop a valid and functioning discrete-event simulation of the current system using Arena Simulation software. The model must accurately represent customer arrivals, ordering and payment, movement between the service counter and sandwich assembly area, preparation of meat, cheese and vegetarian sandwiches, resource constraints, queues and the possibility of sandwiches being rejected and remade. A commentary of up to 500 words must be included within the model to explain its main components and operation. MGT4924 Assignment instructions… MGT4924 Assignment instructions… The case provides defined operational resources, including three servers, two cash registers, one meat counter, one cheese counter and one vegetarian counter. The same server completes the full customer-service cycle, and customers join a single FIFO queue when both a server and cash register are not immediately available. The simulation must run for one week, equivalent to 168 hours, using multiple replications. MGT4924 Assignment instructions… Task 2 – Simulation Report requires a professional 1,000-word report analysing the system’s performance across the five-month period using results generated from the simulation study. Students must conduct experiments to determine suitable resource levels for each month and provide justified recommendations concerning the number of resources required for optimal operational performance. Tables and figures must be created independently in Excel rather than copied directly from Arena outputs. MGT4924 Assignment instructions… Task 3 – Operations Report requires a 2,000-word critical report examining two operations-management concepts in the context of Sam’s Sandwich Shop and the wider takeaway-food sector. Students analyse how the selected concepts are or could be implemented, identify associated operational problems and impacts, evaluate potential solutions, and consider relevant tools, techniques, methods and emerging technologies that could improve performance and competitive advantage. Two detailed and justified recommendations must be provided for each selected concept. MGT4924 Assignment instructions… Overall, the portfolio integrates discrete-event simulation, process analysis, resource optimisation, operational performance measurement and evidence-based operations-management decision making. Strong submissions are expected to move beyond simply reporting simulation outputs by critically analysing performance, evaluating experimental results, presenting high-quality data visualisations and producing logical, well-justified operational recommendations. MGT4924 Assignment instructions…
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